Q: Is the price of your products lower than others?
A: We cannot promise you the lowest price, because our top priority is delivering the best quality.
Q: Can you provide us with some samples for testing?
A: Certainly, we can offer you samples for your evaluation.
You only need to cover the freight, and the sample charges can be negotiated.
Q: How about your service?
A: We offer comprehensive pre-sale, in-sale, and after-sale services. You can learn more about them in our service section.
Q: What's the payment term?
For small testing orders, we accept Paypal, Western Union, T/T, and Credit Card.
For mass orders, we accept T/T and L/C.
Q: Where is the main market for your product?
A: We aim to do business globally. Currently, our valves and fittings are exported to North America, South America, South Asia, Europe, and the Middle East.
Q: What's the information we need to tell you before we place an order?
A: You need to inform us of the material, size, working temperature, working pressure, and quantity.
Q: How would you choose the shipment way?
We will select the shipment method based on four factors (order quantity, delivery time, costs, and customs policy), then provide multiple reasonable options with pros and cons for you to decide.
Q: What's the order procedure?
A: We first discuss order and production details via email or TM. We then issue a PI for your confirmation. You'll need to make a full payment or deposit before production begins. Once the deposit is received, we start processing the order. Production usually takes 7-15 days if the items are not in stock. Before production ends, we will contact you for shipment details and the balance payment. Once payment is settled, we prepare the shipment for you.
Q4: What is your packaging like?
A: 1. Plastic bag → 2. Paper box → 3. Plywood box. Custom packaging can also be arranged.