FAQ
Q: Is the price of your products lower than others?
A: We can not promise you the lowest price,because the best quality is what we pursue firstly.
Q: Can you provide us with some samples for testing?
A: Of course, we can offer you samples.
You only need to bear the freight and samples' charge can be negotiated.
Q: How about your service?
A: We have pre-sale service, in-sale service and after-sale service and you can know about them in our service.
Q: What's the payment term?
For small testing orders, we accept Paypal, Western Union, T/T and Credit Card.
For mass orders, we accept T/T and L/C.
Q: Where is the main market for your product?
A: We hope to do business with companies around the world. At present, our valves and fittings have been exported to North America, South America, South Asia, Europe, and the Middle East.
Q:What's the information we need tell you before we place order?
A:you need tell us the material,size,working temperature,working pressure and qty.
Q: How would you choose the shipment way?
Basically, we will select shipment ways based on four factors (order quantity, delivery time, costs and customs policy), then list couples of reasonable options with Pros and Cons to customers, letting them to decide.
Q: What's the order procedure?
A: First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pr -epaid full payment or deposit before we go into production. After we get the deposit, we start to process the order. We usually need 7-15days if we don't have the items in stock. Before production has been finished, we will contact you for shipment details, and the balance payment. After payment has been settled, we start to prepare the shipment for you.
Q4: What is your packaging like?
A: 1. Plastic bag → 2. Paper box → 3. Plywood box Or communicate packaging.
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