Q: Is the price of your products lower than others?
A: While we cannot guarantee the lowest price, we prioritize top-notch quality above all.
Q: Can you provide us with some samples for testing?
A: Absolutely, we can provide samples for your evaluation.
You only need to cover the freight, and the cost of samples can be negotiated.
Q: How about your service?
A: We offer comprehensive pre-sale, in-sale, and post-sale services. You can learn more about each phase through our service department.
Q: What's the payment term?
For small testing orders, we accept PayPal, Western Union, T/T, and Credit Card.
For bulk orders, we accept T/T and L/C.
Q: Where is the main market for your product?
A: Our goal is to establish global partnerships. Currently, our valves and fittings are exported to North America, South America, South Asia, Europe, and the Middle East.
Q: What's the information we need to tell you before we place an order?
A: Please provide the material, size, working temperature, working pressure, and quantity.
Q: How would you choose the shipment way?
We select shipment methods based on four factors: order quantity, delivery time, costs, and customs policy. We then provide several options, outlining the pros and cons to help you decide.
Q: What's the order procedure?
A: Initially, we discuss order and production details via email or TM. We then issue a PI for your confirmation. You will be required to make a full prepayment or deposit before we begin production. Once the deposit is received, we start processing the order. Typically, if the items are not in stock, production takes 7-15 days. Before production completion, we will contact you for shipment details and balance payment. Once the payment is settled, we prepare the shipment for you.
Q4: What is your packaging like?
A: Our packaging process is as follows: 1. Plastic bag → 2. Paper box → 3. Plywood box. We can also accommodate specific packaging requests.