Q: Is the price of your products lower than others?
A: We cannot promise you the lowest price, as our primary commitment is to exceptional quality. We believe in offering the best value through superior craftsmanship and reliability.
Q: Can you provide us with some samples for testing?
A: Absolutely, we can provide samples for your evaluation.
You will only need to bear the freight costs, and the charge for samples can be negotiated to suit your needs.
Q: How is your service quality?
A: We offer comprehensive service support including pre-sale, in-sale, and after-sale services. You can explore detailed information about our service offerings on our website.
Q: What are the payment terms?
For small testing orders, we accept Paypal, Western Union, T/T, and Credit Card.
For bulk orders, we accept T/T and L/C.
Q: Where is the main market for your product?
A: We aim to engage with companies globally. Currently, our valves and fittings are exported to North America, South America, South Asia, Europe, and the Middle East.
Q: What information do we need to provide before placing an order?
A: Please provide details on the material, size, working temperature, working pressure, and quantity.
Q: How do you choose the shipment method?
We consider four factors: order quantity, delivery time, costs, and customs policy. We then provide several options with pros and cons, allowing customers to make an informed decision.
Q: What is the order procedure?
A: We start by discussing order and production details via email or TM. After agreeing on the details, we issue a Proforma Invoice (PI) for your confirmation. You will be required to make a full payment or deposit before we begin production. Once the deposit is received, we start processing the order, which typically takes 7-15 days if items are not in stock. Before completing production, we will coordinate shipment details and balance payment with you. Once the final payment is made, we prepare the shipment.
Q4: What is your packaging like?
A: 1. Plastic bag → 2. Paper box → 3. Plywood box. We can also discuss custom packaging solutions to meet your specific needs.
Audited Supplier 
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